Uxbridge, Greater London
Salary: £20,000.00 /year
Receptionist – Uxbridge – Four Star Hotel – 20k
This beautiful Hotel is situated within acres of parkland and is well known in the area for its outstanding customer service and beautiful surroundings. The hotel has a rare opportunity for a Receptionist to join their team.
- Provide an efficient and memorable experience during the guest’s stay.
- Offer at all times a warm welcome in a friendly and professional manner
- Provide a friendly phone manner to all external and internal parties.
- Support all departments by communicating in a clear manner
- Understand the purpose of stay for all guests and support them accordingly
- Manage any situation or issue in a professional manner
- Continue to build your knowledge of all our offerings across the hotel, estate and spa
- Excellent interpersonal skills, including a pleasant telephone manner
- Ability to remain calm during difficult situations or in a very busy environment
- Good administrative skills and IT literacy
- To be discreet, diplomatic, reliable and trustworthy
- Also key to the role is genuinely caring about the guest experience, a confident telephone manner and excellent numerical and written skills.