Receptionist – Uxbridge – Beautiful Hotel – 20K

Uxbridge, Greater London
Full-time
Salary: £20,000.00 /year


Receptionist – Uxbridge – Four Star Hotel – 20k

This beautiful Hotel is situated within acres of parkland and is well known in the area for its outstanding customer service and beautiful surroundings. The hotel has a rare opportunity for a Receptionist to join their team.

  • Provide an efficient and memorable experience during the guest’s stay.
  • Offer at all times a warm welcome in a friendly and professional manner
  • Provide a friendly phone manner to all external and internal parties.
  • Support all departments by communicating in a clear manner
  • Understand the purpose of stay for all guests and support them accordingly
  • Manage any situation or issue in a professional manner
  • Continue to build your knowledge of all our offerings across the hotel, estate and spa

Person Specification

  • Excellent interpersonal skills, including a pleasant telephone manner
  • Ability to remain calm during difficult situations or in a very busy environment
  • Good administrative skills and IT literacy
  • To be discreet, diplomatic, reliable and trustworthy
  • Also key to the role is genuinely caring about the guest experience, a confident telephone manner and excellent numerical and written skills.

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